PSN Recruitments Limited v Graeme Ludley & Anor

Decision date: 8 December 2023

Neutral citation: [2023] EWHC 3153 (IPEC)

Overall AI summary confidence: high

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Short overview

This short overview is intended to summarise the case, issues and outcome so far as they are supported by the judgment.

AI confidence in this short overview: high

This case concerns PSN Recruitments Ltd’s claims that former employee Graeme Ludley and colleague misused its client database and that a 27 June 2021 marketing email falsely presenting the defendants’ new business as a rebrand of PSN caused confusion and diverted business. The court found the email caused confusion and diversion, constituting passing off, and assessed damages at £59,579.92. It also held the Claimant’s client list was confidential and that Mr Ludley breached contractual and equitable duties of confidence.

Ratio decidendi

This summary is intended to identify the ratio decidendi, meaning the legal reasons for deciding and the binding part of the decision.

AI confidence in this ratio decidendi summary: high

A compiled customer/contact database created with significant time and effort can constitute confidential information (akin to a trade secret) protectable under contract and in equity; deliberate misrepresentation to a claimant’s client base that a defendant’s business is the claimant’s rebrand can establish passing off where confusion and diversion of trade are proved, warranting compensatory damages.

Obiter dicta

This summary is intended to identify obiter dicta, meaning observations made by the way that were not necessary to deciding the case and are not binding.

AI confidence in this obiter dicta summary: medium

The judgment indicates that where a defendant destroys or conceals evidence relevant to loss quantification, the court may assess loss benevolently rather than penalise the claimant; and that the fact some contact details are publicly obtainable does not automatically defeat confidentiality protection where the compiled, targeted and verified database required substantial effort.